Diagnostic tool to assess national hate crime victim support structures

WELCOME TO ESTAR’s DIAGNOSTIC TOOL

Hate crime is a criminal offense motivated by perpetrator’s bias against one or more protected characteristics, such as race, ethnicity, language, religion or belief, nationality, sexual orientation, gender, gender identity or disability. Hate crimes can have a deeper impact on the targeted persons and broader impact on communities than other crimes. Affected individuals suffer more severe emotional and psychological harm and for this reason, victims of hate crimes require specific response and services. Hate crime victim support is an essential and often overlooked element of a comprehensive response to hate crimes.


The Diagnostic Tool is a practical tool to assess shortcomings and strengths in the national hate crime victim support structures and services. The primary purpose of the Tool is to enable hate crime victim support practitioners, officials, activists, and policy makers, to identify areas in their national systems, which require improvement to enhance protection and support for victims of hate crime.


This tool was created within the framework of the Enhancing Stakeholder Awareness and Resources for Hate Crime Victim Support (EStAR) project which is implemented by the Organization for Security and Co-operation in Europe (OSCE) Office for Democratic Institutions and Human Rights (ODIHR) in partnership with the Association of Counselling Centres for Victims of Right-wing, Racist and Antisemitic Violence in Germany (VBRG).




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Resources to Improve Hate Crime Victim Support

This tool was funded by the European Union’s Rights, Equality and Citizenship Programme (2014-2020).
The content of this tool represents the views of the author only and is his/her sole responsibility.
The European Commission does not accept any responsibility for use that may be made of the information it contains.

Project funded by
the European Union

European Union

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